
FACETORY Urban Calm Barrier Cream is a lightweight, daily moisturizer designed to hydrate deeply while supporting the skin barrier. Infused with hyaluronic acid and fermented honeybush, it targets a balanced feel and a refreshed look without heaviness. This formula suits a range of skin needs and can be integrated into both morning and evening routines.
Key benefits at a glance
- Hydration power: hyaluronic acid helps attract and retain moisture for a plump, comfortable feel.
- Barrier-supporting plant extract: fermented honeybush contributes to a calm, resilient complexion.
- Soothing actives: heartleaf extract and panthenol help reduce redness and irritation while keeping skin hydrated.
- Velvety texture: a rich yet lightweight gel that glides on and absorbs quickly with no greasy residue.
- All-in-one versatility: suitable for oily, dry, and sensitive skin types as a daily moisturizer, day or night.
- Clean formulation: cruelty-free, fragrance-free, paraben-free, and sulfate-free for a gentle skincare experience.
What makes it fit into your routine
- Lightweight gel that layers easily under sunscreen or makeup for a seamless daily routine.
- Non-comedogenic feel that won’t weigh down complexion during the day.
- Travel-friendly 0.5 fl oz size, convenient for skincare on the go.
- May support a balanced and hydrated look without sacrificing comfort or breathability.
How to use: warm a small amount between fingertips and press onto the face until absorbed. Use daily, morning or night, as part of a complete FACETORY routine for best results.
Notes: formulated to be gentle on sensitive skin and safe for varied skin types, with a focus on lightweight hydration and barrier-friendly nourishment.
FAQ
Q: What skin types is FACETORY Urban Calm Barrier Cream suitable for?
A: Suitable for oily, dry, and sensitive skin, offering versatile daily hydration.
Q: How should I use FACETORY Urban Calm Barrier Cream?
A: Apply a thin layer morning and night as part of your skincare routine.
Delivery
Every order is posted from London, tracked, within one working day.
Options
- Royal Mail Tracked 48 — 2–3 working days. £2.99, or free on orders over £25.
- Royal Mail Tracked 24 — next working day for most UK addresses. £4.99.
Dispatch
Orders placed before 2 pm Monday to Friday are dispatched the same day. Orders after 2 pm, or at the weekend, go out on the next working day. You will get an email with the tracking number as soon as the parcel is scanned.
Where we deliver
United Kingdom only, including Northern Ireland, the Highlands and Islands. We do not ship internationally at the moment.
If something goes wrong
If a parcel is late by more than three working days past its estimate, or arrives damaged, email hello@orvane.uk with your order number and we will sort it — replacement or refund, your choice.
Returns & refunds
30 days to change your mind. Refund within 5 working days of the item reaching us.
How to return something
- Email hello@orvane.uk with your order number and what you are returning. We reply within one working day with the return address and a reference.
- Pack the item in its original packaging where you can, with the reference inside.
- Post it back using a tracked service and keep the receipt.
Who pays the postage
If the item is faulty, damaged or not what you ordered, we refund the return postage too. If you have simply changed your mind, you cover the cost of sending it back.
What we can accept
Anything unused and in a resaleable condition within 30 days of delivery. For hygiene reasons we cannot take back earrings or opened personal-care items unless they are faulty.
Your legal rights
Under the Consumer Contracts Regulations 2013 you have 14 days from delivery to cancel an order for any reason; our 30-day window includes that. Under the Consumer Rights Act 2015 you are entitled to a repair, replacement or refund for goods that are faulty, not as described or not fit for purpose. Nothing here limits those rights.
- Tested by us Every product is used before it is listed
- Shipped to Austria From a local warehouse wherever we can
- Tracked to your door A tracking number on every order
- 30-day returns Refund within 5 working days