Delivery
Every order is posted from London, tracked, within one working day.
Options
- Royal Mail Tracked 48 — 2–3 working days. £2.99, or free on orders over £25.
- Royal Mail Tracked 24 — next working day for most UK addresses. £4.99.
Dispatch
Orders placed before 2 pm Monday to Friday are dispatched the same day. Orders after 2 pm, or at the weekend, go out on the next working day. You will get an email with the tracking number as soon as the parcel is scanned.
Where we deliver
United Kingdom only, including Northern Ireland, the Highlands and Islands. We do not ship internationally at the moment.
If something goes wrong
If a parcel is late by more than three working days past its estimate, or arrives damaged, email hello@orvane.uk with your order number and we will sort it — replacement or refund, your choice.