AyeDoGifts
Personalised Date & Letter Necklace with Mini Heart
Personalised Date & Letter Necklace with Mini Heart
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- Tracked delivery to Canada, priced in CAD at checkout
- 30-day returns, refund within 5 working days
Our personalised Duchess necklace is made with an engraved 16mm bright silver coloured round charm made from high polished stainless steel that has a high quality tarnish free finish. You can add your own chosen personalisation to this design to make it extra special. If you are looking for a unique gift for a special occasion whether it is for a women or teenage girl on her birthday, bridesmaids gift, Christmas, Valentines gift or for Mother's day this design will make them feel very special as it is handmade especially for them.
- Chain: Sterling Silver 16 or 18 inch
- Disc: Engraved 16mm bright silver coloured round charm made from high polished stainless steel, hypoallergenic, tarnish free and waterproof.
- Mini Charm : Puff heart 6 x 5mm Silver Plated
- All jewellery comes in a sophisticated black box labelled with 'AYE DO GIFTS'.
- Letter box friendly gift - fits through a standard size letter box
- Engraved at our studio in Scotland, UK.
- Please note personalised item are handmade to order and are therefore non-refundable.
Delivery
Every order is posted from London, tracked, within one working day.
Options
- Royal Mail Tracked 48 — 2–3 working days. £2.99, or free on orders over £25.
- Royal Mail Tracked 24 — next working day for most UK addresses. £4.99.
Dispatch
Orders placed before 2 pm Monday to Friday are dispatched the same day. Orders after 2 pm, or at the weekend, go out on the next working day. You will get an email with the tracking number as soon as the parcel is scanned.
Where we deliver
United Kingdom only, including Northern Ireland, the Highlands and Islands. We do not ship internationally at the moment.
If something goes wrong
If a parcel is late by more than three working days past its estimate, or arrives damaged, email hello@orvane.uk with your order number and we will sort it — replacement or refund, your choice.
Returns & refunds
30 days to change your mind. Refund within 5 working days of the item reaching us.
How to return something
- Email hello@orvane.uk with your order number and what you are returning. We reply within one working day with the return address and a reference.
- Pack the item in its original packaging where you can, with the reference inside.
- Post it back using a tracked service and keep the receipt.
Who pays the postage
If the item is faulty, damaged or not what you ordered, we refund the return postage too. If you have simply changed your mind, you cover the cost of sending it back.
What we can accept
Anything unused and in a resaleable condition within 30 days of delivery. For hygiene reasons we cannot take back earrings or opened personal-care items unless they are faulty.
Your legal rights
Under the Consumer Contracts Regulations 2013 you have 14 days from delivery to cancel an order for any reason; our 30-day window includes that. Under the Consumer Rights Act 2015 you are entitled to a repair, replacement or refund for goods that are faulty, not as described or not fit for purpose. Nothing here limits those rights.
- Tested by us Every product is used before it is listed
- Shipped to Canada From a local warehouse wherever we can
- Tracked to your door A tracking number on every order
- 30-day returns Refund within 5 working days