Hounds of Eden
Florentina - Supaw Sized Faux Fur Blanket
Florentina - Supaw Sized Faux Fur Blanket
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- Tracked delivery to Australia, priced in AUD at checkout
- 30-day returns, refund within 5 working days
NEW! Supaw Sized Fur Blanket
- Available in several of our designs.
- Super soft faux fur to reverse for luxe feel + comfort
- Faux leather Hounds of Eden label.
- Can be used as protectors on sofas, car seats, or directly in their beds.
- Please note: Our blankets are now without poppers.
SIZING
- Size of blanket: 160 x 120cm (63 x 47in)
- Perfect size for humans, multiple dogs, kids or everyone sharing all together!
USE / CARE
- Machine Washable at 40c recommended.
- Can be tumbled dried (low heat/synthetic programme), this helps to keep blanket soft & fluffed up.
- Blankets are stored compressed to save space, on receiving your blanket we recommend a quick wash/tumble dry to re-fresh/fluff up the blanket to its original state.
No accessory is indestructible, pet accessories should always be inspected before use for any damage or wear. It is the owner's responsibility to check that the product is suitable for their dog and intended use.
Delivery
Every order is posted from London, tracked, within one working day.
Options
- Royal Mail Tracked 48 — 2–3 working days. £2.99, or free on orders over £25.
- Royal Mail Tracked 24 — next working day for most UK addresses. £4.99.
Dispatch
Orders placed before 2 pm Monday to Friday are dispatched the same day. Orders after 2 pm, or at the weekend, go out on the next working day. You will get an email with the tracking number as soon as the parcel is scanned.
Where we deliver
United Kingdom only, including Northern Ireland, the Highlands and Islands. We do not ship internationally at the moment.
If something goes wrong
If a parcel is late by more than three working days past its estimate, or arrives damaged, email hello@orvane.uk with your order number and we will sort it — replacement or refund, your choice.
Returns & refunds
30 days to change your mind. Refund within 5 working days of the item reaching us.
How to return something
- Email hello@orvane.uk with your order number and what you are returning. We reply within one working day with the return address and a reference.
- Pack the item in its original packaging where you can, with the reference inside.
- Post it back using a tracked service and keep the receipt.
Who pays the postage
If the item is faulty, damaged or not what you ordered, we refund the return postage too. If you have simply changed your mind, you cover the cost of sending it back.
What we can accept
Anything unused and in a resaleable condition within 30 days of delivery. For hygiene reasons we cannot take back earrings or opened personal-care items unless they are faulty.
Your legal rights
Under the Consumer Contracts Regulations 2013 you have 14 days from delivery to cancel an order for any reason; our 30-day window includes that. Under the Consumer Rights Act 2015 you are entitled to a repair, replacement or refund for goods that are faulty, not as described or not fit for purpose. Nothing here limits those rights.
- Tested by us Every product is used before it is listed
- Shipped to Australia From a local warehouse wherever we can
- Tracked to your door A tracking number on every order
- 30-day returns Refund within 5 working days